Rabu, 30 November 2016

CONTOH REQUESTING SERVICE




1. Contoh Surat permohonan fasilitas


Jakarta, 16th of December 2013


Pendopo Galaksi
Galaksi 102 Street
Bekasi Selatan
Phone : (021) 2045 654
Fax: (021) 567 897
Email: pendopogalaksi@gmail.com


Dear Ms Diana
In our telephone conversation yesterday, we discussed plans to our wedding at your pendopo galaksi, I want to confirm their plans.
The dates of the wedding are 30th of January. The hours is 09:00 a.m. to 21 p.m. on the 30th of January. Five hundred people will attend. We will need a total three rooms : one outdoor room and two smaller makeup room. we also want a large parking area.
As we discussed, we will need a microphone and speakers in the outdoor room, in the makeup room, we need two tables and some couches.
On January 30th, we will have a cetered lunch. I would appreciate you fix me a menu selection as soon as possible, but no later than Friday, December 20th.
I also appreciate receiving the projected costs for our one-day meeting, you do not need to include the cost of catering for lunch today. You can fax or e-mail me with 30st projected cost? I will give the final confirmation of our booking by close-of-business on the 30th of December.
I want to thank you for your help in planning our wedding. I hope to see you next week when I came to look over your facillities.


Yours sincerely

    Ryan

Ryan Ahmad

Project Manager



2. Contoh Surat Balasan Permohonan fasilitas

Jakarta, 19th of December 2013


Wedding Event Organizier
Mawar Street 240
Pondok Timur Mustikajaya
Bekasi
Phone : (021) 6745 89
Fax: (021) 6789 231


Dear Mr Ryan

Thank you for the December 16 letter expressing interest Pendopo Galaksi. The letter will confirm our next phone to discuss plans for your meeting.
We understand the company you want to order our conference facilities January 30 Five hundred people will attend your meeting. You will need a total of three rooms one outdoor room and two smaller makeup room. Parking place that we have is limited, but we provide valet parking. if you want a large parking area we advise you to rent separately outside the venue.
As you requested, we will provide a microphone and speaker in outdoor room and two tables, some chouches in the makeup room.
On January 30, we will provide a buffet lunch. The menu choices were faxed to you last Friday. Our delightful menu choices you one week before the conference.
As you requested, I faxed the projected costs last week. Once you decide on the necessary equipment and the type of lunch, we can complete a cost estimate.
I appreaciate have the opportunity to plan your meeting. We hope to show you when you visit our facility this week.


Yours sincerely

    Diana

Diana Safitri

Manager
                               

Minggu, 06 November 2016

3 DIALOG BISNIS MELALUI TELEPON DAN SURAT EMAIL(Appoitment)



    1.     DIALOG YANG DITERIMA OLEH YANG BERSANGKUTAN

Receptionis     : Good Morning, diana's clothing company here,  can I help you?
Angelia            : Could I speak to Ms. Maddi Diana please ?
Receptionist    : Who is calling ?
Angelia            : My name is Angelia
Receptionist    : Could you please spell your name ?
Angelia            : Sure, It’s A – N – G – E – L – I – A
Receptionist    : Okay, please hold on a sec. I’ll transfer your call.
Angelia            : Okay
.........
Ms. Diana        : Hello,
Angelia            : Is thisMs. Maddi Diana?
Ms. Diana        : Speaking
Angelia           : I angelia of clothing materials store, just wanted to make sure the fabric you a message yesterday you have received
Ms. Diana        : yes I have already accepted
Angelia            : Okay, I just want to make sure that, good morning
Ms. Diana        : Good morning.

    2.     DIALOG MEMBUAT JANJI TEMU

Secretary         : Good Morning, Edward’s company with me Lina, can I help you ?
Natalie             : Could I speak to Mr. Edward please ?
Secretary         : Who is calling ?
Natalie             : My name is Natalie
Secretary         : Could you please spell your name ?
Natalie             : Sure, it’s N – A – T – A – L – I – E
Secretary         : Okay natalie. Wait a moment, please.
Natalie             : Okay
Secretary         : I’m sorry, this time he was attending a meeting outside. Do you want to leave a massage ?
Natalie             : Of course, tell him tomorrow I would visit his company at 10.00 am.
Secretary         : Okay, i'll pass the massage
Natalie             : Okay, thank you
Secretary         : You’re welcome.

    3.     DIALOG PEMBATALAN JANJI TEMU

Secretary         : Good Afternoon, Edward’s company with me Lina, can I help you ?
Natalie             : Could I speak to Mr. Edward please ?
Secretary         : Who is calling ?
Natalie             : My name is Natalie
Secretary         : Could you please spell your name ?
Natalie             : N – A – T – A – L – I – E, the calling this morning.
Secretary         : Oh yes I remember. Wait a moment, please.
Natalie             : All right.
Secretary         : Sorry, I think Mr. Edward line is busy. Do you wan’t to leave a massage again ?
Natalie            : Sure, Please tell him that I was not coming to his company, I forgot that I have important business tomorrow.
Secretary         : Okay, i'll pass the massage
Natalie             : Okay, thank’s for your help. Good afternoon
Secretary         : You’re welcome. Good afternoon.

   4.   Membuat Surat Email (Appoitment)

To: JayaWijaya@gmail.com
Cc:
Sub: an invitation for business projects

Dear Mr. Hanif Pratama ,
We send this email to invite you to a meeting that will discuss cooperation development projects which we agreed last week. This meeting will be held on 30 October 2016, 10 am to 03 pm. This meeting will also be attended by representatives of participating collaborated on the project.

I hope you can participate in this meeting, because of course in order to achieve good results in the project should be cooperation and trust us to make it happen. because I expect this meeting to happen.

Thanks for your attention.

Regards,

Griesnandiaz Intan Purnama

Managing Director

Jalan Pahlawan, no.30
Jakarta Timur, Jakarta